Tainer: 
Mr. Mohamed Taha
Language Of Instruction: 
English
Target Group: 
Master Students
PhD Candidates
Teaching Staff
Team Leaders
Duration: 
One Day (09:00-16:00)
Module Code: 
ID-02
Content: 

Some types of problems emerge due to lack of unified knowledge about problem solving techniques/ methodologies that can be used effectively in the workplace. Other types emerge from the absence of the essence/basics of the team work among working groups. This module focuses on finding some suitable problem solving techniques/methodologies that is easy to be used by everyone in the work place while enjoying, practicing, valuing, and boasting team work activities. Trainees will use problem solving techniques as a medium for team communication and team integration

Learning Outcome: 

 

  1. Apply the 9-step methodology for problem solving

  2. Get introduced to 2 or more problem solving techniques from the business applications

  3. Distinguish among observations, facts, opinions, inferences, and assumptions for communication and problem solving process in work place.

  4. Analyze information gathered in a situation to confirm or reject a given hypothesis in a daily work place problem

  5. Get introduced to the needed foundations of team dynamics

  6. Use effective assertive communication tools to enhance team dynamic

  7. Use different decision making & problem solving techniques among diversified team members

  8. Learn to use effective communication tools with common problematic team attitudes

Use techniques of delegation and empowerment within teams

Organizational Remarks: 

U-shape class room + Data show + laptop + flip-chart & White board